How to Book Delhi Metro Tickets on WhatsApp: Complete Guide (2025 Updated)

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It is now possible to book Delhi Metro tickets on WhatsApp. This service is simple, fast, and very easy. It helps make your travel more smooth and comfortable. You can use your phone anytime and anywhere. This new system saves your time and effort daily.


Key Takeaways: 

  • Delhi Metro tickets can now be booked on WhatsApp.
  • Get instant QR tickets, pay via UPI or cards.
  • Saves time, reduces queues, and supports Hindi/English.

Also Read: Indian Railways Has Launched a New “SwaRail” SuperApp for Effortless Ticket Booking

Use WhatsApp to Book Delhi Metro Tickets Easily

Delhi Metro’s new WhatsApp ticket system helps you to book Delhi Metro tickets on WhatsApp directly. This service is made by DMRC, Meta, and Pelocal. It works on all 12 metro lines in Delhi NCR. This includes the Gurugram Rapid Metro and Airport Line too.

You can use the chatbot in Hindi or English. It helps both local and outside city travellers. The system gives metro tickets in your WhatsApp chat. It saves you from waiting in long ticket lines. Around 6 million people use Delhi Metro every day. This service brings more ease to all of them.

The goal is to improve your metro journey. You can now book your ticket like messaging friends. The chatbot works like a smart guide inside your WhatsApp. The booking service is available from 6 am to 9 pm. However, the Airport Line works from 4 am to 11 pm.

This WhatsApp service gives digital QR tickets instantly and is able to serve up to 6 tickets in one go. That means one person can book for the whole group. This is helpful for families and small groups traveling together.

It’s available for you whether you’re an Android or iPhone user. Meta has been working on such useful tools for India. WhatsApp Flows is another feature by Meta. It helps people do many tasks directly on WhatsApp. From booking tickets to appointments, many things are possible now.

Also Read: I Smartly Use Google Maps to Avoid Speed Challans While Driving: Here’s What I Did!

Steps to Book Delhi Metro Tickets on WhatsApp

It is very simple to book Delhi Metro tickets on WhatsApp using simple steps. You will get a QR code after booking is done.

Step 1: Save the official WhatsApp number 9650855800.

Step 2: Head over to WhatsApp and send a “Hi” message to the number.

Step 3: Choose your preferred language – Hindi or English.

Step 4: Now choose the “Buy Ticket” option that you will see in the menu.

Step 5: Now enter your source and destination stations.

Step 6: select here the number of tickets you are looking for.

Step 7: Confirm your details and proceed to payment.

Step 8: Pay using UPI, credit card, or debit card.

Step 9: You will receive a QR ticket in WhatsApp chat.

Step 10: Scan the QR code at metro gates to travel.

This whole process takes only a few minutes. It is quick, safe, and very reliable for daily travel.

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Important Rules When Using WhatsApp Ticketing Service

There are some important things to know before booking. This makes your experience better and avoids confusion.

As of now it only allows you to grab 6 QR tickets together. That means you can plan group travel easily. The ticket is valid only for the same day.

After entering the station you are bound to stay not more than 65 minutes with a single QR. This is to avoid delays and misuse of tickets. If not exited in time, the ticket becomes invalid.

You cannot cancel WhatsApp tickets once booked. So, make sure your travel plan is final. Always double-check the source and destination before payment.

There is a small extra charge on card payments but no extra fee for UPI transactions. This promotes digital and easy payments across the country.

Once your ticket is booked, a QR code comes in chat. This code works at the Automatic Fare Collection (AFC) gates. Scan it at the entrance and exit gates of metro stations.

There’s no need to grab any extra app as it works smoothly inside WhatsApp itself. This is why even non-technical users can use it easily.

The Airport Line has special timings for travellers. You can book tickets for it between 4 am and 11 pm. For other metro lines, ticketing works from 6 am to 9 pm.

Also Read: How to Create Ghibli Style Images with ChatGPT: A Fun and Easy Guide

Delhi Metro and Meta Aim to Make Travel Simple

This initiative clearly showcases Delhi Metro’s dedication on making travel better. It saves time and offers comfort for all passengers. With WhatsApp being used by many Indians, the system works well.

Meta has over 2 billion users worldwide. Out of this, more than 22.5% are from India. This makes India the biggest market for WhatsApp features.

WhatsApp is always installed in everyone’s smartphone and booking DMRC tickets on WhatsApp makes total sense. It removes the need to stand in lines every day.

Ravi Garg from Meta said this is a big step. He shared that many commuters will now save time. This will also help more people shift to metro travel.

DMRC tested it on the Airport Line which is now available for all metro lines including 12 lines as well as 288 stations across Delhi NCR.

Vikas Kumar, the MD of DMRC, praised the project. He said this will improve how people travel daily. The service works well even for those not tech-savvy.

The chatbot can also show your past journey tickets in the “Retrieve Ticket” option that comes in chat. This is useful when you lose your ticket message.

The system ensures secure and fast digital payments. It supports UPI, debit, and credit card options.

The feature will help reduce crowds at ticket counters. It promotes fast entry and smooth crowd movement. This change brings India closer to smart public transport.

Also Read: How to Replace AirTag Battery in 2025

Wind Up

You can now easily book Delhi Metro tickets on WhatsApp. This new feature is smart, fast, and very helpful. It saves time and makes metro travel more fun. You don’t need to wait or install extra apps. Just chat on WhatsApp and get your ticket in seconds.

Published By: Roy

Publishing Date & Time: 

Sources: Source 1, Source 2

Roy
Royhttp://www.unplux.com
Meet Roy, the corporate ace who discovered his passion for words and turned it into a thriving copywriting hustle. By day, he navigates boardrooms, and by night, he crafts captivating content. When he’s not writing, Roy enjoys exploring new cuisines, bingeing crime thrillers, or planning his next weekend getaway. A true master of balancing work and creativity!

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